An Open letter to ICANN
Posted by: cybercitizen on
Apr 5th, 2009 |
Filed under: Miscellaneous, Scam domains and hosters, Scam domains and registrars, Scam domains and resellers
If you are reading this, the issue below affects you. This is an open letter regarding an issue affecting each and every internet user who is potential cannon fodder to cyber criminals!
Dear ICANN Staff
Why go to the extraordinary measures to put systems such as the ICANN WDPRS system in place, systems as the registrar Problem report system, then only to fob off any complaints that do come through this system?
I have come to the conclusion that the so called mechanisms you put out on your website are only placebos to try and pacify disgruntled netizens. However these systems have no real effectiveness should registrars blatantly violate the ICANN RAA and ignore reports of domains with fake whois registration details .
Where such incidents are reported to ICANN, the reporters are fobbed off and some reason is found to not act upon these reports.
Are the mechanisms put there by ICANN to deliberately deceive the public into some false sense of security, or is it a case that the staff who monitor these reports do not understand the provisions of the RAA, or are they deliberately being obstructive?
Whatever the case may be, this general lack of accountability all around is harming the public. The shocking truth is that nobody really knows what the losses are per annum to cyber muggers. Domains with fake registration details are part and parcel of the tools they use to accost the public.
I will give some examples of issues reported that to date remain unresolved, exposing the general internet user to abuse and losses.
A very obvious case of bogus domain registration details for a domain very numerous victims already:
From: <WDPRS@icann.org> Date: Wed, Oct 15, 2008 at 5:15 PM Subject: Please Confirm Your Whois Data Problem Report To: <Sender Brend's email address removed> Hello Brenda Green, A 'Whois Data Problem Report' has been submitted to InterNIC by you, or someone claiming to be you, regarding the domain name 'safe-wayonline.com'. YOU MUST CLICK ON THE LINK BELOW, WITHIN 5 DAYS, FOR YOUR COMPLAINT TO BE PROCESSED. In order for this report to be entered into our tracking system and processed further, it must be confirmed. Reports that are not confirmed within five days are automatically deleted by the system. Please carefully review the following copy of your report before confirming it: ================================================================ Domain: safe-wayonline.com Submitted: 2008/10/15 17:15:56 Registrar: XIN NET TECHNOLOGY CORPORATION Reporter Name: Brenda Green Reporter Email: <Reporter Brenda's Email removed> Reporter IPAddr: <Reporter Brenda's IP Address removed> Errors in Registrant Information: Address:INCORRECT Phone:INCORRECT Description: The address is a residential address, with the wrong postal code. http://www.housepricespy.com/scotland/perth/glamis-place/12-PH2-0HP.html Errors in Administrative Contact Information: Address:INCORRECT Phone:INCORRECT Description: The address is a residential address, with the wrong postal code. http://www.housepricespy.com/scotland/perth/glamis-place/12-PH2-0HP.html Phone number resolves to: Number billable as geographic number Country or destination China City or exchange location Guangzhou, GD Errors in Technical Contact Information: Address:INCORRECT Phone:INCORRECT Description: The address is a residential address, with the wrong postal code. http://www.housepricespy.com/scotland/perth/glamis-place/12-PH2-0HP.html Phone number resolves to: Number billable as geographic number Country or destination China City or exchange location Guangzhou, GD Explanation: + Site claims to be an escrow service, but is not registered with proper authorities. This is a sure sign of a fake escrow service, and is a guarantee of its illegal nature. +All escrow services in UK are required to be registered with FSA. This escrow service does not appear in their online register: http://www.fsa.gov.uk/register/firmMainSearch.do;jsessionid=40db061ec98d4d9f8bc5953dfefb915c.s6fNml1Ka38InBbv-ArJrwTPoNCNa30Ocybtah0IaNuIahiIbh0IaNfwmxiInxiObk9ynhvybMSHc30Ka2aToi5hch0Na2TSn7bvq70KawTAqQ4InQXQ-BjF8NaPaxaKc2bMnkrDqRfzqwbMnkrDqRfzqwbynknvrkLOlQzNp65In0__ +Site is listed on escrow-fraud.com databse of known fraudulent escrow websites: http://escrow-fraud.com/index.php?page=gallery&lay=23&img=safe-wayonline.com.jpg +Site uses a template/layout commonly used for fraudulent escrow and shipping websites: http://escrow-fraud.com/index.php?page=gallery&layout=23 + No telephone number listed on the site. This is the websites contact page: http://www.safe-wayonline.com/contact.php?SID=9c7bd4223c5186eba739e2c10c41ee77 + The addresses are all fake: how would a customer visit this business in person? http://www.safe-wayonline.com/contact.php?SID=9c7bd4223c5186eba739e2c10c41ee77 + Site gathers personal information on insecure form. Legitimate businesses do not gather this type of information without security precautions: http://www.safe-wayonline.com/register.php http://www.safe-wayonline.com/signin.php + The site has no Internet presence beyond their main site, but makes claims to have been in business for a while. http://www.google.com/search?hl=en&rls=p%2Ccom.microsoft%3Aen-us%3AIE-SearchBox&rlz=1I7GGIK&q=safe-wayonline&btnG=Search + Evidence of victims of the scam site can be seen here: http://www.scamvictimsunited.com/phpBB2/viewtopic.php?f=13&t=3228&start=0&st=0&sk=t&sd=a http://forum.escrow-fraud.com/viewtopic.php?f=8&t=1590 http://forum.purseblog.com/ebay-forum/beware-escrow-scam-www-safeway-online-com-341490.html +False Whois details: Registrant: Organization : JOHN CARTER Name : JOHN CARTER Address : 12 Glamis Place City : perth Province/State : perth Country : united kingdom Postal Code : 100011 The address is a residential property: http://www.mccashhunter.co.uk/HTML_PAGES/Estate%20Agency/Detail%20Pages/Printable.asp?ID=926 The Postal code is wrong. Phone numbers resolve to Gangzhou China: Phone Number : 86-207-2405377 Fax : 86-207-2405377 Number billable as geographic number Country or destination China City or exchange location Guangzhou, GD Registrars site contains a Trojan virus. ================================================================ WHOIS INFORMATION AS OF 2008/10/15 17:15:56 REGISTRAR WHOIS: The Data in Paycenter's WHOIS database is provided by Paycenter for information purposes, and to assist persons in obtaining information about or related to a domain name registration record. Paycenter does not guarantee its accuracy. By submitting a WHOIS query, you agree that you will use this Data only for lawful purposes and that, under no circumstances will you use this Data to: (1) allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via e-mail (spam); or (2) enable high volume, automated, electronic processes that apply to Paycenter or its systems. Paycenter reserves the right to modify these terms at any time. By submitting this query, you agree to abide by this policy. Domain Name : safe-wayonline.com Registrant: Organization : JOHN CARTER Name : JOHN CARTER Address : 12 Glamis Place City : perth Province/State : perth Country : united kingdom Postal Code : 100011 Administrative Contact: Name : JOHN CARTER Organization : JOHN CARTER Address : 12 Glamis Place City : perth Province/State : perth Country : united kingdom Postal Code : 100011 Phone Number : 86-207-2405377 Fax : 86-207-2405377 Email : onlinesafeway@gmail.com Technical Contact: Name : JOHN CARTER Organization : JOHN CARTER Address : 12 Glamis Place City : perth Province/State : perth Country : united kingdom Postal Code : 100011 Phone Number : 86-207-2405377 Fax : 86-207-2405377 Email : onlinesafeway@gmail.com Billing Contact: Name : JOHN CARTER Organization : JOHN CARTER Address : 12 Glamis Place City : perth Province/State : perth Country : united kingdom Postal Code : 100011 Phone Number : 86-207-2405377 Fax : 86-207-2405377 Email : onlinesafeway@gmail.com REGISTRY WHOIS: Whois Server Version 2.0 Domain names in the .com and .net domains can now be registered with many different competing registrars. Go to http://www.internic.net for detailed information. Domain Name: SAFE-WAYONLINE.COM Registrar: XIN NET TECHNOLOGY CORPORATION Whois Server: whois.paycenter.com.cn Referral URL: http://www.xinnet.com Name Server: NS2.XINNET.CN Name Server: NS2.XINNETDNS.COM Status: ok Updated Date: 14-jul-2008 Creation Date: 14-jul-2008 Expiration Date: 14-jul-2009 >>> Last update of whois database: Wed, 15 Oct 2008 19:56:49 EDT <<< NOTICE: The expiration date displayed in this record is the date the registrar's sponsorship of the domain name registration in the registry is currently set to expire. This date does not necessarily reflect the expiration date of the domain name registrant's agreement with the sponsoring registrar. Users may consult the sponsoring registrar's Whois database to view the registrar's reported date of expiration for this registration. TERMS OF USE: You are not authorized to access or query our Whois database through the use of electronic processes that are high-volume and automated except as reasonably necessary to register domain names or modify existing registrations; the Data in VeriSign Global Registry Services' ("VeriSign") Whois database is provided by VeriSign for information purposes only, and to assist persons in obtaining information about or related to a domain name registration record. VeriSign does not guarantee its accuracy. By submitting a Whois query, you agree to abide by the following terms of use: You agree that you may use this Data only for lawful purposes and that under no circumstances will you use this Data to: (1) allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via e-mail, telephone, or facsimile; or (2) enable high volume, automated, electronic processes that apply to VeriSign (or its computer systems). The compilation, repackaging, dissemination or other use of this Data is expressly prohibited without the prior written consent of VeriSign. You agree not to use electronic processes that are automated and high-volume to access or query the Whois database except as reasonably necessary to register domain names or modify existing registrations. VeriSign reserves the right to restrict your access to the Whois database in its sole discretion to ensure operational stability. VeriSign may restrict or terminate your access to the Whois database for failure to abide by these terms of use. VeriSign reserves the right to modify these terms at any time. ================================================================ If this report was not submitted by you, please simply disregard it. If you submitted the report, but it contains errors, please disregard this version, return to the problem report page at http://wdprs.internic.net/ and submit a new report. If the data above is what you intended to submit, please confirm your submission by visiting the following URL: http://wdprs.internic.net//cgi/rpt.cgi?a=3&sid=R9L1SK0QURU Thank you for your help. Best regards, InterNIC Whois Data Problem Reports System
Of course this should look familair. It was a response from ICANN to a party called Brenda that submitted a report via your “Whois Data Problem Report System”, called a WDPRS report. This report was ignored by Xin Net (What is new?)
A follow up report followed from ICANN for this WDPRS report:
From: <WDPRS@internic.net> Date: Mon, Dec 1, 2008 at 2:16 AM Subject: safe-wayonline.com -- Whois Data Problem Report To: <Brenda's Email address removed> Hello Brenda Green, This message is in follow-up to the Whois Data Problem Report you submitted on October 15, 2008 regarding safe-wayonline.com. As indicated to you at the time of submission, a copy of your report was forwarded to the sponsoring registrar for investigation. We would appreciate it if you could assist us in monitoring registrar compliance with Whois data accuracy obligations by selecting one of the options below: 1. The data inaccuracy was corrected. Please go to the following URL: <http://wdprs.internic.net/cgi/followup.cgi?a=r&s=R9L1SK0QURU&r=corrected> 2. The domain has been deleted or re-registered. Please go to: <http://wdprs.internic.net/cgi/followup.cgi?a=r&s=R9L1SK0QURU&r=deleted> 3. The whois data is still inaccurate. Please go to: <http://wdprs.internic.net/cgi/followup.cgi?a=r&s=R9L1SK0QURU&r=unchanged> 4. None of the above. Please go to: <http://wdprs.internic.net/cgi/followup.cgi?a=r&s=R9L1SK0QURU&r=other> For your reference, the current whois data for the domain is appended below. Thanks again for your assistance. Best regards, InterNIC Whois Data Problem Reports System ================================================================ WHOIS DATA AS OF 2008/12/01 01:15:02 REGISTRAR WHOIS: The Data in Paycenter's WHOIS database is provided by Paycenter for information purposes, and to assist persons in obtaining information about or related to a domain name registration record. Paycenter does not guarantee its accuracy. By submitting a WHOIS query, you agree that you will use this Data only for lawful purposes and that, under no circumstances will you use this Data to: (1) allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via e-mail (spam); or (2) enable high volume, automated, electronic processes that apply to Paycenter or its systems. Paycenter reserves the right to modify these terms at any time. By submitting this query, you agree to abide by this policy. Domain Name : safe-wayonline.com PunnyCode : safe-wayonline.com Registrant: Organization : JOHN CARTER Name : JOHN CARTER Address : 12 Glamis Place City : perth Province/State : perth Country : united kingdom Postal Code : 100011 Administrative Contact: Name : JOHN CARTER Organization : JOHN CARTER Address : 12 Glamis Place City : perth Province/State : perth Country : united kingdom Postal Code : 100011 Phone Number : 86-207-2405377 Fax : 86-207-2405377 Email : onlinesafeway@gmail.com Technical Contact: Name : JOHN CARTER Organization : JOHN CARTER Address : 12 Glamis Place City : perth Province/State : perth Country : united kingdom Postal Code : 100011 Phone Number : 86-207-2405377 Fax : 86-207-2405377 Email : onlinesafeway@gmail.com Billing Contact: Name : JOHN CARTER Organization : JOHN CARTER Address : 12 Glamis Place City : perth Province/State : perth Country : united kingdom Postal Code : 100011 Phone Number : 86-207-2405377 Fax : 86-207-2405377 Email : onlinesafeway@gmail.com REGISTRY WHOIS: Whois Server Version 2.0 Domain Name: SAFE-WAYONLINE.COM Registrar: XIN NET TECHNOLOGY CORPORATION Whois Server: whois.paycenter.com.cn Referral URL: http://www.xinnet.com Name Server: NS2.XINNET.CN Name Server: NS2.XINNETDNS.COM Status: ok Updated Date: 14-jul-2008 Creation Date: 14-jul-2008 Expiration Date: 14-jul-2009 ================================================================
That should have at least triggered some alarm bells. However, no! This domain remains registered with fake whois, available to the criminal to merrily scam the public.
Here are some screen snapshots as on the 5 th of April 2009!
Let us see what harm this domain is doing. I suggest searching on Google: http://www.google.com/search?q=”safe-wayonline.com”+scam
We quickly find we have numerous victims to this fraudulent website registered with bogus whois details. I will zoom in on two of these articles:
http://forum.escrow-fraud.com/viewtopic.php?f=8&t=1590
Re: Is this a scam site? www.safe-wayonline.com
this site is definitely a scam! i unfortunately fell for the scam and lost my engagement ring to a Jim Benson, username on ebay is botrock22 email jmbenson6@gmail.com. He supposedly lives in Spain and wanted to use the escrow service instead of paypal. I was desperate for the money, three kids, a terminal illness instead of working will do that to a person. I am now with out my beautiful ring or the money but still have all my debt. I am so outraged, i want to cry!
Maddening, but more frustrating – look at the date of this post: Dec 09, 2008 11:16 pm !
Look at the date of the WDPRS report again:
From: <WDPRS@icann.org> Date: Wed, Oct 15, 2008 at 5:15 PM Subject: Please Confirm Your Whois Data Problem Report
So, if the folks that are supposed to be looking at thisactually did look at this, “coachaddict6″ would not have lost her engagement ring. Shame on Xin Net! This was absolutely unnecessary!
Let us look at http://www.scamvictimsunited.com/phpBB2/viewtopic.php?f=13&t=3228&start=0&st=0&sk=t&sd=a
Nov 2nd, 2008, 05:02 PM
Boohoo1234567I am devastated. This exact scam happened to me with a cherished heirloom ring worth 15,000. Same wording in buyer’s e-mails, same escrow company, safe-way online. Buyer was a Derek Aalbers from Marbella, Spain. I’m so stupid! I am absolutely crushed to think that this ring that meant so much to me is now in the hands of the devil! I was selling it because of a desperate financial situation and wanted it to be true so much that I was blinded. I’m just an idiot and still poor. Can he do anything with my address that I had to enter on that site? Why hasn’t that site been shut down?
Look again at the date of the WDPRS report again:
From: <WDPRS@icann.org> Date: Wed, Oct 15, 2008 at 5:15 PM Subject: Please Confirm Your Whois Data Problem Report]
Yes, it seems the criminal registrant is targeting victims for jewelry, we see other reports of the same in these Google hits.
We also clearly see the crimes were reported to the authorities. Yet, as mentioned in the recent eCrime session in Mexico, and numerous times previously, the authorities can not investigate each and every internet crime.
Surely if this breach of the RAA were to be reported to the registrar Xin Net and ICANN, action will be taken given the evidence available?
Subject: fake whois and fraud: safe-wayonline.com
Date: Tue, 31 Mar 2009 04:04:31 +0200
From: Derek Smythe
To: mengfr@xinnet.com
CC:Hello Xin Net and everybody copied
Re: http://www.safe-wayonline.com/ – hidden at
http://www.safe-wayonline.com/contact.php etcI really think this situation is way overdue for resolution.
First of all for the sake of ICANN and the registrar, XinNet:
Why have an Registrar Accreditation Agreement if the registrar is not
going to uphold this agreement and investigate bogus whois details?See: http://forum.aa419.org/viewtopic.php?t=26622
I point out:
> tymewastr : Posted: Fri Nov 28, 2008 10:05 pm
> Was sent to ICANN, still waiting to hear back.
*
> tymewastr: Posted: Tue Dec 02, 2008 1:34 am
>
> I heard back today. The whois is still inaccurate. I have continued
> the complaint.
>
> Site has no IP but the MX i still good.
>
> Report also sent to Internet Security Alliance about abuse of their logo.*
As such this WDPRS report was ignored?Let us have a detailed look at the whois details:
> Registrant:
> Organization : JOHN CARTER
> Name : JOHN CARTER
> Address : 12 Glamis Place
> City : perth
> Province/State : perth
> Country : united kingdom
> Postal Code : 100011
>
> Administrative Contact:
> Name : JOHN CARTER
> Organization : JOHN CARTER
> Address : 12 Glamis Place
> City : perth
> Province/State : perth
> Country : united kingdom
> Postal Code : 100011
> Phone Number : 86-207-2405377
> Fax : 86-207-2405377
> Email : onlinesafeway@gmail.com
First, Postal Code :100011 is not appropriate and invalid for the United Kingdom. See here
about UK postal codes and their formats:12 Glamis place, Perth UK is a property listing (more about this later)
86-207-2405377 is a number for China, not the UK. However, changing the
Chinese dialing code (86) to the UK’s (44) makes this 44-207-2405377.
However, this is also not correct as this telephne number is that of
Catherine Grout72, Programme Director, e-Content at JISC:
See http://www.jisc.ac.uk/digitisation/As such the whois details are bogus.
The content is used for a scam. Already victims have lost money and
other people have been targeted for eBay scams by this bogus “Escrow”. See
http://forum.escrow-fraud.com/viewtopic.php?f=8&t=1590
http://www.scamvictimsunited.com/phpBB2/viewtopic.php?f=13&t=3228&start=0&st=0&sk=t&sd=a
http://forum.purseblog.com/ebay-forum/beware-escrow-scam-www-safeway-online-com-341490.html
etc etc etcAdditionally, from the website at
http://www.safe-wayonline.com/contact.php
> Licensed and bond under no. 05094815 at UK Data LTD
Seehttp://www.ukdata.com/creditreports/viewCompanyDetails.do?companyId=05094815&full=1
This is WWW.ESCROW.LTD.UK SUITE B, 29 HA, LONDON, LONDON, W1G 9QR, W1G 9QR
Most notably a non trading company.
UK Data has no authority to register or bond companies etc, they sell
company intelligence reports!Registration has to happen at Companies House in the UK:
http://wck2.companieshouse.gov.uk/
Since Safeway Online would be delivering Financial Services – they would
have to be registered at the Financial Servcies Authorities in the UK:
http://www.fsa.gov.uk/register/home.doSafe-WayOnlineis not registered here! As such they are bogus, just like
the domain’s whois details.Additionally see an email sent to isalliance.org rgearding abuse of
their name in this scam.Furthermore this website is plagiarized from various sources. Example:
http://www.safe-wayonline.com/support.php
- wording has been copied fromhttp://www.escrow.com/solutions/transaction_settlement/index.asp
As such we have a sure and simple case of a criminal using “bogus whois
registration details to evade responsibility for fraud”. I hope that
sounds familiar to Xin Net – it is addressed in an ICANN advisory, the
same one ICANN makes the public aware of if they file reports on domains
with bogus whois details:http://www.icann.org/en/announcements/advisory-03apr03.htm
Considering this issue has been ongoing for months already, WDPRS
reports are ignored in violation of the ICANN RAA and as such we have a
rogue domain registration under the control of a criminal targeting
innocent internet users, will Xin Net accept responsibility for the
losses of the public? Or will they try and hide behind lawyers and
suddenly claim “we are only the registrar” or try and throw up non RAA
compliant company policies?Already Xin Net has had a lot of bad publicity (“Xin Net’s Pile of
Pills”) due to non-compliant domain registrations causing harm on the
Internet and the service they export is definitely not one to make their
country proud. We have had legitimate escrow companies shutting down in
the onslaught of exactly this type of domain and website that
safe-wayonline.com represents.This is harming the internet community and trust in the internet!
I strongly suggest Xin Net starts taking their registrar obligations
seriously and not be a haven for criminal registrants. Nobody forced Xin
Net to become a registrar, so please do what a registrar is supposed to
do under these circumstances.Thank you
Derek Smythe
Derek Smythe
Artists Against 419http://www.aa419.org
——– Original Message ——–
Subject: Fraud
Date: Tue, 02 Dec 2008 03:37:08 +0200
From: Derek Smythe
To: <removed>@isalliance.orgHi
On your website, you say:
ISA does not endorse any internet escrow or payment service company. If
you see the ISAlliance name or logo on an escrow or payment site we
recommend extreme caution. Please report fraudulent use of our name/logo
to info@isalliance.org .See here: http://www.safe-wayonline.com/
http://forum.aa419.org/viewtopic.php?t=26622Regards
Derek
Then, just to make sure ICANN is alerted to this issue, this report was copied to ICANN via the “InterNIC Complaint Form” at http://reports.internic.net/cgi/registrars/problem-report.cgi - This portion was added to the top of the online report:
Name: Derek Smythe
Organization: Artists Against 419
Email:<Removed>
Phone:
Domain: safe-wayonline.com
Real Registrar Name: XIN NET TECHNOLOGY CORPORATIONSummary:
The following email was also sent directly to Xin Net regarding their failure to investigate invalid whois details and the harm it is causing to the general internet users.On the form I am using to submit this report the following applies:
Spam/Abuse
Abusive Registration
Whois – Inaccurate Whois
Registrar Customer Service
Website ContentHowever this issue would not have existed if the registrar simply took time to investigate a WDPRS report as they are supposed to under the RAA.
Based upon the nature of the inaccuracies they clearly did not.
Surely some sanity should prevail? But true to form as per complaints lodged via this form previously, the complaint reviewer at ICANN simply fobbed off the complainant again:
Subject: Re: Complaint Form – safe-wayonline.com
Date: Mon, 30 Mar 2009 19:12:14 -0700
From: no-reply@icann.org
To: <removed>
References: <200903310212.n2V2CDnc014176@reports.internic.net>Thank you for your inquiry concerning unsolicited commercial email, better
known as spam. ICANN does not have contractual authority to address
complaints about spam.ICANN is not a government agency. ICANN is a private sector, not-for-profit
organization with limited technical responsibility for coordinating the unique
assignment of Internet domain names and IP addresses.Therefore, ICANN cannot address consumer complaints regarding the following
matters:1. Spam complaints
2. Website content complaints
3. Failure to answer phones promptly
4. Failure to respond to e-mail messages promptly
5. Overbilling/Multiple billing
6. Computer virusesThese types of consumer complaints are not addressed in the Registrar
Accreditation Agreement (RAA) and are therefore not a violation of the RAA.
Please see, http://www.icann.org/registrars/ra-agreement-17may01.htm.If you believe the content of any email message is illegal or you are being
spammed in violation of the law, your best course of action is to contact a
law enforcement agency in your jurisdiction.You can also file a formal complaint with consumer protection entities such as
the International Consumer Protection and Enforcement Network
http://www.icpen.org/, the US Federal Trade Commission (www.ftc.gov), or with
your Internet Service Provider.We hope this information is helpful.
Best regards,
ICANN Services
(I leave it up to the reader to decide what they would have said to ICANN. I would start with questioning ICANN’s literacy …)
At this point I would like to point out that the form leading up to the “InterNIC Complaint Form” shows this:
Note the “Have a problem with a registrar?”?: Yes we have and that is why we tried reporting an issue to ICANN via this form. So this is the correct link as per ICANN, not the reporter.
“… or about enforcement of an alleged violation of the terms listed in the Registrar Accreditation Agreement (RAA)” – So this is the correct place to report it – as per ICANN!
The party at ICANN which responded clearly does not know about provision 3.7.8 of the RAA, or if he/she did, was clearly being obstructive. However it be, the inaction is clearly not in line with the projected image of ICANN and does the credibility of ICANN extreme harm. Unfortunately the general public are the victims, not ICANN.
I just need to add that numerous report on non responsive registrars have met the same type of reply where ICANN staff clerarly do not read the reports.
Godaddy is still in violation of the RAA, despite being reported via this form to ICANN. Sadly reports are not copied back to the reporter and despite asking for such a copy, no such copies are sent. Read about this issue here: http://www.badwhois.info/wp/?p=212
(Reminder: ICANN – Derek still wants a copy of his report sent to you)
Here ICANN was copied on all correspondence from day one between Godaddy and the reporter. WDPRS reports are also ignored in this instance (note a pattern forming). Escalation to ICANN via the online “InterNIC Complaint Form” yielded this:
Subject: [#BYN-565546]: Complaint Form – xx32wreken.info
Date: Wed, 21 Jan 2009 15:15:39 -0800
From: Compliance Problems <complaint-followup@icann.org>
Reply-To: complaint-followup@icann.org
To: <removed>We appreciate you taking the time to complete a InterNic Complaint Report. Your complaint, however, references inaccurate Whois data, which is handled through a separate complaint system. These complaints are not handled through the InterNic Complaint System and do not get referred.
Your Whois data accuracy complaints should be filed using the Whois Data Problem Report System, located online at http://wdprs.internic.net/. These complaints are referred directly to the registrar for review and are also analyzed and used to enforce registrar obligations in accordance with ICANN policy.
For further information on what is required of the registrars upon notification of an inaccuracy in Whois data you may wish to view the ICANN Advisory located online at http://www.icann.org/announcements/advisory-03apr03.htm.
Kind regards,
ICANN Services
Ticket Details
===================
Ticket ID: BYN-565546
Department: Whois
Priority: High
Status: Closed
In this instance many ignored WDPRS reports were shown in the report, where Godaddy simply ignored the reports. Apparently their abuse procedures require different steps than ICANN’s RAA!
The result is here for all to see:
http://abukmail.info/natwestsecuret/ – note the email address used in this scam – customerservice@nwplcdirect.net, then read here: http://blog.aa419.org/?p=90
http://abukmail.info/natwsecplc/ – once again, note the address, then customerservice@natwestplconline.net. Here Enom excelled in stopping the scammer (the anti-abuse movement tips the hat)
However, this issue was taken up by ICANN’s compliance department!
ICANN, right now criminals are running circles around the domain registrars and the registration systems. The ability to stop these domains from harming the public is imperative to the safety of the internet user.
However, it clearly seems that ICANN does not really enforce the RAA that theoretically gives the ordinary internet user the tools to stop abuse. However ICANN is supposed to enforce the RAA.
Why does ICANN not do this?
The issue of domains with fake whois being used to target the public is by no means new. In fact as far back as 2005, we find Commisioner Jon Leibowitz of the FTC asking Dr Paul Twomey to address this issue: http://icann.org/correspondence/leibowitz-to-twomey-09feb05.pdf
In 2006 we find this: http://www.icann.org/presentations/leibowitz-mar-26jun06.pdf
These are by no means isolated incidents where the authorities makes ICANN aware of the harm being done by domains with fake registration details. In fact they have asked ICANN’s assitance to stop this abusive practice.
Yet mentioned scams to anybody at ICANN and the ICANN staff are fast to point the user at the authorities.
Roll forward to 2009 and we blanket private registrations with even domain proxy service provider having fake whois details and having criminal records. As such just more of the same, just more sophisticated and more deadly. However the orginal issues remains, worse than before.
I find it ironical that ICANN is not enforcing published policies such as the RAA, allow criminals to flourish, yet are quick to pass the buck to the authorities when issues surrounding domains with bogus registration details arise! Ditto Godaddy and numerous registrars.
If ICANN is not willing to enforce the RAA, we would have to lookat alternate solutions to the issue of domains with fake whois being used to prey on the public. Some suggestions could be:
a) A set fee included in the price of each new domain registration. This money would be used to buy insurance for the general internet user, allowing him to claim from this fund when he is defrauded by a domain with fake details.
b) Increase the price of a domain, allocalting the extra funds to a dedicated independant anti-abuse team that investigates fake whois details for domains reported to be trying to defraud the public. They should have direct access to registries, bypassing fraud tolerant registrars.
c) Increase American taxpayer’s money to investigate domain issues. The Internet Crime Complaint Center is American. That will satisfy the court order for fake whois demands of the likes such as Godaddy.
d) ….
I could come up with even more ridiculous suggestions that will simply punish innocent parties
Ideally we could hold registrars that violate the RAA, allowing criminals to flourish, accountable? No there is an idea! Xin Net?
The acceptable answer to this would be to simply enforce the RAA.
Where domains with bogus whois are reported and they clearly are used to target the public, these domains should be the subject of prompt action – as pointed out in ICANN advisory dated 3 April 2003. We, the general internet population are asking nothing radical. However this is not happening. How can we the trust you with new gTLD’s?
There also appears to be a general lack of interest from ICANN in investigating these, despite a lot of lip service. Some domains with bogus whois details are harmless, sadly many are not! The devastating effect of a handful of fraudulent domains out of the millions of domains legitimately registered cannot be disregarded. Sadly we have more than a handful!
See: http://db.aa419.org – and these people specialize in only certain types of scams.
Add malware, add phrama spam, add Ponzi scams, add ….
Domains used to target the public is big business and sub-economies exists around this very concept.
This is a reality that ICANN needs to acknowledge. By simply enforcing the RAA, ICANN will empower the public to stand up for themselves!
However, ICANN has failed to date – ask the coachaddict6’s, the Boohoo1234567’s …and many other silent victims we will never know of. However, even searching for known victims portrays a frightening picture!
ICANN, if the staff are willing to make an honest attempt at cleaning up on abusive domain registrations, they will find a whole internet community willing to assist in pointing out fake domain registrations.
However, the complainants are given placebos currently.
/Update: We have been made aware of this article on UK Data LTD:
Look at the contact details page for safe-wayonline.com again:
“Licensed and bond under no. 05094815 at UK Data LTD”
So the very company that is supposed to be licensing and bonding safe-way-online.com is in fact calling these websites fraudulent and in fact even mentions jewelry as being the target in many instances. Sound familiar?
ICANN, Rome is burning …






Tags:
April 6th, 2009 at 12:51 am
As pointed out to Xin Net by Brandon Abbey of Escrow.com:
> Subject: RE: fake whois and fraud: safe-wayonline.com,
> Date: Tue, 31 Mar 2009 08:00:29 -0700
> From: Brandon Abbey
> To:
> CC:
>
> Xinnet,
>
> The same goes for – http://www.esafe-online.com
>
> Domain Name : esafe-online.com
> PunnyCode : esafe-online.com
>
> Registrant:
> Organization : Jack Morisson
> Name : Jack Morisson
> Address : United Kingdom London, EC3V 9DL
> City : London
> Province/State : London
> Country : uk
> Postal Code : 100000
>
> Administrative Contact:
> Name : Jack Morisson
> Organization : Jack Morisson
> Address : United Kingdom London, EC3V 9DL
> City : London
> Province/State : London
> Country : uk
> Postal Code : 100000
> Phone Number : 86-10-68948800
> Fax : 86-10-68948800
> Email :
>
> Technical Contact:
> Name : Jack Morisson
> Organization : Jack Morisson
> Address : United Kingdom London, EC3V 9DL
> City : London
> Province/State : London
> Country : uk
> Postal Code : 100000
> Phone Number : 86-10-68948800
> Fax : 86-10-68948800
> Email :
>
> Billing Contact:
> Name : Jack Morisson
> Organization : Jack Morisson
> Address : United Kingdom London, EC3V 9DL
> City : London
> Province/State : London
> Country : uk
> Postal Code : 100000
> Phone Number : 86-10-68948800
> Fax : 86-10-68948800
> Email :
Erm yes. However who do you complain to if not the registrar (who ignored these), or ICANN (the placebo effect) …
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